Privacy Policy
Looking for Information on Child Data & Under-13 Protections?
Please see our dedicated COPPA Children's Privacy Notice for detailed protections regarding child accounts.
1. Information We Collect
When adult parents interact with Kibo Climb, we may collect parent email addresses (for login authentication, weekly student progress digests, and account receipt notifications) and payment details processed securely through our PCI-compliant payment provider (Stripe).
For child learning profiles, we collect anonymous pseudonyms/handles, grade level, and educational problem performance (answers, speed, and accuracy).
2. How We Use Information
We use collected data solely to:
- Deliver adaptive educational problems calibrated to student proficiency.
- Send scheduled weekly progress email digests to parents upon request.
- Maintain user streak continuity and sync game progress across authorized devices.
- Prevent fraud, cheating, and unauthorized account access.
We never sell student or family data. We do not serve third-party behavioral ads.
3. Data Security & Retention
We implement industry-standard encryption in transit (HTTPS / TLS 1.3) and at rest via Google Cloud Firestore. Data is retained only as long as an active account exists or until a parent requests deletion.
4. Parent Rights & Account Deletion
Parents may inspect, modify, or permanently delete their family profile data and learning history at any time through the Parent Zone or by emailing support@kiboclimb.com.